"Dear friend:
Good day. Wish everything goes well for you . Thanks for your order ,i'm very glad to do business with you,but terrible sorry, for some reason
your packge has been return to us and its damaged. And unlucky this item is out of stock right now.
We have a lot of order everyday, and the stock always change. Wonder is there any
others product you want to replace ?
Sorry for the inconvenience, We would like offer you some discount or send a free little gift for you if you
prefer replace another one.
Expect your kind understanding and fast fast reply
Have a nice day
Helen" что написал?, дословно не понимаю смысла